1
ClickTime costs less.
- Less than packaged software - especially after you consider the cost of running your own servers, dealing with firewall and VPN issues, installing client software on every PC, upgrading and patching machines, etc. etc.
- Less than building your own solution - Anyone who has presided over a custom software development project knows how feature-creep and departmental politics can turn a "simple database app" into a 12-month implementation nightmare. Let's put it this way - a full year of ClickTime service for one person costs the same as about one billable hour for a programmer. You'll be more successful if you spend more time focusing on your business, and let us take care of timesheet software.
- Less than the competition - Talk to enough salespeople, and you'll learn that timesheets are the great Trojan Horse for upselling you PSA, CRM, ERP, SFA, GL, and lots of other very expensive acronyms. We just make the world's best web timesheet, and we offer it at easy-to-understand prices.
2
ClickTime runs everywhere.
- Windows, Mac, Linux - it's your choice. We support all popular browsers and we actually test our products on them. It makes our development more expensive and complex, but the benefit to our customers is obvious. We built ClickTime to be the best product for any mixed-platform network, hands-down.
- You can access ClickTime from virtually any web browser anywhere in the world. Our 128-bit security runs transparently over most firewalls, VPNs, and proxy servers without configuration hassles.
- No web connection? No problem. Download and install ClickTime's unique Desktop Application, and your users can enter time regardless of where they are (like on an airplane). And it works on Windows and Mac, so mobile users get more flexibility. Next time they're connected, the time syncs up automatically.
- On the road? Try our Mobile Web Edition to get access to ClickTime's time and expense tracking from your web-connected iPhone, Blackberry, or Google mega-smartphone.
3
ClickTime is good for (almost) everyone.
- Take a look at our list of satisfied customers. We specialize in serving billable professionals, but you'll find ClickTime at work in almost every sort of industry, from advertising to nonprofits, manufacturing to consulting. If you track time for any white-collar professional activity, odds are that ClickTime is a very good fit.
4
24/7/365 since 1997.
- Since we first started keeping timesheets back in 1997, we've grown at an average rate of 40% per year. Today we serve users in 54+ countries, dozens of industries, and thousands of companies.
- We continuously update our software so you don't have to. Approximately every 6-9 weeks, we introduce new features and performance improvements. Our customers log in the next day, and those new features are available -- no installation required. We call this process "transparent upgrades" and it's one of the real advantages of using software as a service (SaaS). As an example, ClickTime received 6 significant updates during 2009, containing scores of enhancements and new features.
5
We take the protection of your data seriously.
- Clicktime.com, Inc. employs industry-standard security measures to protect your data. We completely backup our data every hour, and send copies to our second secure facility 800 miles away. We host our servers at a world-class datacenter with redundant everything. We have personnel on-call 24 hours a day every day -- and we can detect almost any problem before any customer would. That's why ClickTime is trusted by Fortune 500 and small businesses like Google, GE, and RealNetworks.
6
Up and running... tomorrow
- Actually, it takes about an hour, but we'll let you take your time. Since ClickTime is hosted remotely, there are no servers to connect or software to install. Just enter your users and projects, set up your preferences, and you're ready to go. Since ClickTime's interface is so easy, it takes just a few minutes to train your end-users. Want more help? We're ready to assist you with importing data or consulting on best-practices for your industry.
7
ClickTime is easier to use
- Too often, software is built to have hundreds of features (most of which you don't use) to please industry analysts, magazine reviewers, and folks who write "Requests for Proposals". That's fine, but timesheets need to be used every day by every person in your company if they're going to be effective. Read our white paper on the importance of ease-of-use for users.
- We understand the differences between timekeepers (whose priorities are speed and simplicity) and administrators & managers (who need flexibility, robustness, and fine control). So our interface design reflects this.
8
A real, stable company.
- We're a profitable, closely-held corporation, unburdened by long-term debt or outside venture investors. Our management owns nearly 100% of the company and aren't just guns-for-hire. And we don't offer dozens of other products to distract us from our important work. (See reason #4.)
9
We listen to our users.
- 90% of ClickTime's new feature development comes from user requests. We talk to customers around the world to learn what it takes to build a better timesheet, because they use our products every single day.
- Our business depends on ongoing subscription revenue. Every month, we need to demonstrate outstanding value to our customers in order to keep their business. That's plenty of motivation to keep innovating and improving ClickTime.
10
World-class customer support.
- Most customer-support issues are resolved within hours, not days. Our email support hotline is monitored 24/7 and our customers enjoy access to telephone support during business hours. We understand that our products are used in your billing, payroll, and/or project management, so we know that a timesheet problem could mean a delay in a paycheck or an invoice. That's why we take support seriously and why we've received such praise from customers for our prompt and friendly assistance.
