Professional Services from ClickTime
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We love hearing from our customers. The suggestions and feedback we receive help us improve ClickTime and enhance features for all of our customers. Sometimes, however, a company’s feature requests and business needs are very specific and not applicable for other ClickTime subscribers. These special requests are handled by our Professional Services team.
For example, earlier this year we got a request to allow a manager to split the billable hours for a project between two departments based on a specified percentage. The Professional Services team worked with this customer to develop a tailored report using custom fields that computes the split and draws up two unique invoices at the end of each billing period. This saved the customer’s Project Manager a day’s worth of work every billing period. Pretty cool!
Here are some of the areas that our Professional Services team can assist you with:
- Financial and payroll system integration
- Custom reporting and invoicing
- Training
- Database restructuring
- Data importing
- Integration with existing Excel spreadsheets you use regularly
- Custom data exports (special formatting, etc.)
If you’re not sure if Professional Services are something you need, answer these 4 questions:
- Do you ever include ClickTime data in Excel documents?
- Are there custom job or project details that you need included in your reports?
- Do you ever need to take reports from ClickTime and put them in a summary or presentation?
- Have you ever wanted to extend how ClickTime functions within your company's work-flow?
If the answer is "yes" to any of these or you just want to learn more about ClickTime’s Professional Services team, contact us for a free consultation and quote on customizing ClickTime to your exact needs. You could see big savings in time and money (especially if you currently reformat your data by hand). Find out how we can help you find more hours in your work week and make your ClickTime data shine in presentations to the board of directors. The Professional Services team looks forward to hearing from you.
